Hotspot offers various skill and casino games, for which users adopt the virtual currency („HotCoin“) as a wager. Frequent gaming - even with virtual currency - can lead to problematic gaming or the development of a gaming addiction. Being aware of the symptoms is vital in addressing a suspected gaming addiction.
With this simple self-test, you can find out whether or not you have a gaming problem:
If you have answered 'yes' to any of the questions above, we suggest that you take action immediately BEFORE it becomes a serious problem.
There are many organisations that can help you address your problem:
When it comes to responsible gaming, „self-protection“ is key. Hotspot therefore offers a number of measures to help you protect yourself from excessive gaming.
Do you feel that you’re spending too much time on games and want to have a break? In this case, we recommend that you temporarily suspend your account. To suspend your account simply send an email to our support team at [email protected]. You may suspend your account for a specific period of time or for an unlimited period.
Warning: For your own benefit, we will not remove any restrictions placed on your account until a minimum time period of seven days has elapsed. Restrictions can be increased at any time.
You may also unsubscribe from our newsletter at any time by updating your account information online.
You have the opportunity to delete your player account at any time. To do this, simply send an e-mail containing your nickname and the answer to your security question to [email protected]
Follow these tips to keep an eye on your gaming activities and protect yourself from any possible addiction: